TERMS OF SALE

1. INTRODUCTION

These Terms of Sale ("Terms of Sale") govern the purchase of products and services offered through the website of Emmanuel Hamon Pastry School & Consulting.

By placing an order on our website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Sale, our Terms of Service, Privacy Policy, Cookie Policy, and Refund Policy.

If you do not agree with these Terms of Sale, you must not place an order.

2. SELLER INFORMATION

Products and services are offered by:

Emmanuel Hamon
Emmanuel Hamon Pastry School & Consulting

Contact details are available on the Contact page of our website.

3. PRODUCTS AND SERVICES

We offer digital educational products and professional services, including but not limited to:

Online pastry courses
Educational videos
Digital books (eBooks)
Downloadable PDF guides
Professional consulting
Masterclasses
Webinars
Technical resources
Educational subscriptions (if applicable)

All products are intended for educational purposes.

4. PRODUCT INFORMATION

We make every reasonable effort to ensure that product descriptions, photographs, videos, pricing, and technical information are accurate.

However, minor errors, typographical mistakes, or updates may occur.

We reserve the right to correct such errors without prior notice.

5. ORDER PROCESS

To place an order, you must:

select the desired product or service;
provide the required billing information;
review your order;
complete payment using an available payment method.

An order becomes binding only after successful payment authorization.

6. ORDER CONFIRMATION

After payment has been successfully processed, you will receive an order confirmation by email.

This confirmation normally includes:

your order reference;
purchased products;
payment confirmation;
invoice or receipt (where applicable);
access instructions for digital products.

If you do not receive a confirmation email, please contact us.

7. PRICING

All prices displayed on our website are shown in the applicable currency.

Prices may be changed at any time before an order is confirmed.

The applicable price is the one displayed at the time of purchase.

Unless otherwise stated, promotional prices are valid only during the advertised promotional period.

8. TAXES

Where required by law, applicable taxes (including VAT or similar taxes) will be calculated and displayed during checkout.

Customers remain responsible for any taxes, duties, or governmental charges applicable in their own jurisdiction where required by law.

9. PAYMENT METHODS

Payments may be made using the payment methods made available on our website.

Depending on availability, these may include:

Credit cards
Debit cards
Stripe
PayPal
Other approved payment providers

Payments are processed through secure third-party payment processors.

We do not store your complete payment card information.

10. DIGITAL DELIVERY

Our products are delivered electronically.

Depending on the product purchased, delivery may include:

immediate access to online courses;
downloadable PDF documents;
digital books;
educational resources;
confirmation emails containing access instructions.

No physical shipment is required unless expressly stated.

11. ACCESS TO ONLINE COURSES

Access to purchased courses is granted according to the conditions stated on the relevant product page.

Unless otherwise specified, access begins once payment has been successfully confirmed.

The duration of access will be clearly indicated before purchase.

12. TECHNICAL REQUIREMENTS

Customers are responsible for ensuring they have:

a reliable internet connection;
a compatible device;
an up-to-date web browser;
the necessary software to access digital content.

We are not responsible for technical issues arising from the customer's own equipment or internet service.

13. PERSONAL USE ONLY

Products purchased through our website are licensed for personal use only.

Customers may not:

share access credentials;
redistribute digital files;
reproduce educational materials;
resell purchased products;
upload content to other platforms;
use purchased materials to train third parties without written authorization.

14. REFUND POLICY

Refunds are governed by our Refund Policy, which forms an integral part of these Terms of Sale.

Because our products consist primarily of digital content and online educational services, refund eligibility may depend on:

applicable consumer protection laws;
the type of product purchased;
whether access to digital content has already been granted;
the extent to which the digital content has been accessed;
the specific conditions disclosed on the product page.

Customers are encouraged to read our Refund Policy carefully before completing any purchase.

15. ORDER CANCELLATION

Orders for digital products may only be cancelled before access to the purchased content has been granted.

Once access to digital content has been activated, cancellation may no longer be possible where permitted by applicable law.

Requests for cancellation should be submitted promptly through our customer support contact.

16. DIGITAL CONTENT

All digital products sold through our website are supplied electronically.

Delivery may include:

online video courses;
downloadable PDF files;
eBooks;
recipes;
educational guides;
templates;
technical documentation.

No physical product will be shipped unless expressly stated on the product page.

17. COURSE ACCESS

Purchased courses are accessible through your personal account.

Depending on the course purchased, access may be:

lifetime access;
time-limited access;
subscription-based access.

The applicable access period will always be indicated before purchase.

You are responsible for maintaining access to the email address associated with your account.

18. PRODUCT AVAILABILITY

We strive to ensure continuous availability of all digital products.

However, we reserve the right to:

discontinue products;
update courses;
replace downloadable resources;
modify educational content;
remove obsolete materials.

Whenever possible, updates are intended to improve the educational value of our products.

19. INTELLECTUAL PROPERTY

All products sold by Emmanuel Hamon Pastry School & Consulting remain protected by copyright and intellectual property laws.

Your purchase grants you a personal license to use the purchased content.

It does not transfer ownership of:

recipes;
videos;
photographs;
illustrations;
PDF documents;
educational texts;
teaching methods;
graphics;
logos;
trademarks;
downloadable files.

All intellectual property rights remain exclusively owned by Emmanuel Hamon.

20. PROHIBITED USE

Unless expressly authorized in writing, you may not:

reproduce our products;
copy recipes;
distribute PDF files;
upload videos to other platforms;
share course access;
record training videos;
create derivative courses;
translate our educational materials for commercial purposes;
sell or sublicense our products;
use our materials to teach commercial classes.

Any unauthorized use may result in immediate suspension of access and legal action.

21. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Emmanuel Hamon Pastry School & Consulting shall not be liable for indirect or consequential losses arising from the purchase or use of our digital products or services.

Our total liability relating to any purchase shall not exceed the amount paid for the specific product giving rise to the claim.

Nothing in these Terms excludes liability where such exclusion is prohibited by applicable law.

22. FORCE MAJEURE

We shall not be responsible for delays or failures resulting from circumstances beyond our reasonable control, including:

natural disasters;
pandemics;
internet outages;
cyberattacks;
hosting failures;
governmental actions;
armed conflicts;
power interruptions.

Where possible, services will resume as soon as reasonably practicable.

23. GOVERNING LAW

These Terms of Sale shall be governed by the laws applicable to the operation of Emmanuel Hamon Pastry School & Consulting.

Mandatory consumer protection rights applicable in your country of residence remain unaffected.

24. CHANGES TO THESE TERMS

We reserve the right to update these Terms of Sale at any time.

The revised version will become effective upon publication on our website unless otherwise stated.

The Last Updated date will always indicate the most recent revision.

25. CONTACT INFORMATION

For any questions regarding these Terms of Sale, please contact: