Terms of Service

1. ACCEPTANCE OF THESE TERMS

Welcome to Emmanuel Hamon Pastry School & Consulting ("we," "our," "us").

These Terms of Service ("Terms") govern your access to and use of our website, online learning platform, digital products, educational content, consulting services, and any other services we provide.

By accessing our website, creating an account, purchasing a product or course, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with these Terms, you must not access or use our services.

2. WHO WE ARE

The website is operated by:

Emmanuel Hamon
Emmanuel Hamon Pastry School & Consulting

We provide professional educational services, including but not limited to:

Online pastry courses
Educational videos
Downloadable digital resources
Professional consulting
Masterclasses
Webinars
Technical documentation
Educational publications

3. ELIGIBILITY

To use our services, you must:

be at least 18 years old, or the legal age of majority in your jurisdiction;
have the legal capacity to enter into a binding agreement;
provide accurate and complete registration information;
comply with all applicable laws.

If you create an account on behalf of a company or organization, you confirm that you are authorized to bind that entity to these Terms.

4. USER ACCOUNT

Some services require the creation of a personal account.

When creating an account, you agree to:

provide accurate information;
keep your information up to date;
maintain the confidentiality of your password;
immediately notify us of any unauthorized use of your account.

You are solely responsible for all activities carried out through your account.

5. ACCOUNT SECURITY

You are responsible for maintaining the security of your login credentials.

You agree not to:

share your password;
allow others to access your account;
use another person's account;
attempt to bypass authentication measures.

We reserve the right to suspend or terminate accounts that compromise platform security.

6. PURCHASE OF COURSES

When purchasing one of our online courses, you receive a limited, personal, non-exclusive, non-transferable license to access the purchased educational content.

The purchase of a course does not transfer ownership of the course or any intellectual property rights.

Your purchase grants only the right to access and use the course in accordance with these Terms.

7. DIGITAL PRODUCTS

Our website may offer digital products including:

PDF documents;
recipes;
eBooks;
templates;
technical guides;
downloadable resources;
educational files.

Unless otherwise stated, these products are licensed—not sold—and remain the exclusive property of Emmanuel Hamon.

8. LICENSE OF USE

Subject to compliance with these Terms, we grant you a limited license to:

access purchased courses;
stream educational videos;
download authorized materials;
use purchased content for your personal learning.

This license is:

personal;
revocable;
non-exclusive;
non-transferable;
non-sublicensable.

Any rights not expressly granted remain reserved.

9. INTELLECTUAL PROPERTY

All content available through our website is protected by copyright, trademark, and other intellectual property laws.

This includes, without limitation:

recipes;
teaching methods;
online courses;
videos;
photographs;
illustrations;
graphics;
logos;
trademarks;
documents;
presentations;
texts;
downloadable materials;
audio recordings;
course structures;
educational concepts.

Unless expressly authorized in writing, no part of our content may be copied, reproduced, distributed, translated, adapted, modified, or commercially exploited.

10. RESTRICTIONS OF USE

You agree not to:

copy any course;
reproduce our educational materials;
redistribute our content;
resell our courses;
upload our content to another platform;
record videos;
livestream our content;
create derivative works;
remove copyright notices;
use our materials for commercial training without written authorization.

Any unauthorized use constitutes a violation of these Terms and may result in legal action.

11. ACCOUNT SHARING

Each course license is intended for one individual user only.

You may not:

share your account credentials;
allow multiple users to access a single account;
purchase a course on behalf of others without authorization.

We reserve the right to suspend or permanently terminate accounts where unauthorized account sharing is detected.

12. COURSE ACCESS

Unless otherwise stated on the product page, course access is provided according to the duration specified at the time of purchase.

Access periods may vary depending on the specific course or promotional offer.

If access is time-limited, the applicable duration will be clearly indicated before purchase.

13. MODIFICATIONS TO OUR SERVICES

We continuously improve our educational content.

Accordingly, we reserve the right to:

update courses;
improve educational materials;
correct errors;
add new lessons;
modify downloadable resources;
improve platform functionality.

These updates are intended to enhance the learning experience and do not reduce your rights under these Terms.

14. PRICING

All prices displayed on our website are shown in the currency indicated at the time of purchase.

Unless otherwise stated:

prices may be updated without prior notice;
promotional prices are valid only during the advertised period;
pricing errors may be corrected at any time before order confirmation.

The applicable price is the one displayed at the time your order is confirmed.

15. PAYMENTS

Payments must be made using one of the payment methods available on our website.

By placing an order, you confirm that:

you are authorized to use the selected payment method;
the payment information provided is accurate;
sufficient funds are available.

Orders will normally be processed only after successful payment authorization.

16. TAXES

Where applicable, taxes, including VAT or similar taxes, will be calculated in accordance with the laws of the relevant jurisdiction.

The total amount payable will be displayed before your purchase is completed.

Customers remain responsible for any local taxes, duties, or governmental charges applicable in their own country.

17. REFUND POLICY

Refunds are governed by our separate Refund Policy, which forms an integral part of these Terms.

For digital products and online courses, refund eligibility may vary depending on:

applicable consumer protection laws;
the type of product purchased;
whether access to digital content has already begun;
the specific conditions disclosed at the time of purchase.

Customers are encouraged to review the Refund Policy before making any purchase.

18. USER CONDUCT

You agree to use our website and services responsibly and lawfully.

You must not:

violate any applicable laws;
interfere with the operation of the website;
attempt unauthorized access to our systems;
distribute malware or harmful software;
disrupt other users;
use automated tools to extract website content;
impersonate another individual or organization;
provide false information.

Respectful and professional behavior is expected at all times.

19. COMMUNITY STANDARDS

Where our services include comments, discussions, webinars, or community features, you agree to communicate respectfully.

You must not publish content that is:

unlawful;
defamatory;
abusive;
threatening;
discriminatory;
obscene;
misleading;
fraudulent;
infringing on intellectual property rights.

We reserve the right to remove inappropriate content without prior notice.

20. ACADEMIC AND PROFESSIONAL USE

Our courses are intended to support professional education and skill development.

Unless expressly authorized in writing, our educational materials may not be:

incorporated into another training program;
reproduced in educational institutions;
redistributed to students;
used as teaching material for commercial courses;
translated for commercial publication;
included in subscription platforms.

Educational use does not transfer ownership or intellectual property rights.

21. COPYRIGHT INFRINGEMENT

We take intellectual property protection seriously.

If you believe that any content available on our website infringes your copyright or other intellectual property rights, please contact us with sufficient information to investigate your claim.

Where appropriate, infringing content may be removed or access restricted.

22. SUSPENSION OF ACCESS

We reserve the right to suspend or restrict access to our services where reasonably necessary, including in cases of:

suspected fraud;
unauthorized account sharing;
payment disputes;
breach of these Terms;
unlawful activity;
misuse of our intellectual property;
security concerns.

Where appropriate, we may contact you before taking action.

23. TERMINATION

We may terminate or suspend your account if you materially violate these Terms.

Termination may result in:

loss of access to purchased courses;
cancellation of your account;
removal of community participation rights;
restriction of future purchases.

Termination does not affect any rights or obligations accrued before termination.

24. SERVICE AVAILABILITY

We strive to keep our website and online platform available at all times.

However, we cannot guarantee uninterrupted availability.

Temporary interruptions may occur due to:

maintenance;
software updates;
technical issues;
hosting problems;
internet outages;
force majeure events.

We will make reasonable efforts to restore normal service as quickly as possible.

25. DISCLAIMER

Our educational content is provided for informational and educational purposes only.

While every effort is made to ensure accuracy, pastry and baking results may vary depending on numerous factors, including but not limited to:

ingredients;
equipment;
ovens;
environmental conditions;
technical skill;
production methods.

We do not guarantee identical results for every user.

Professional judgment and practical experience remain essential.

26. NO PROFESSIONAL CERTIFICATION

Unless expressly stated otherwise, completion of our courses does not constitute:

a government-recognized diploma;
an academic degree;
a professional license;
an official certification recognized by public authorities.

Certificates issued by Emmanuel Hamon Pastry School & Consulting confirm participation or successful completion of our educational programs only.

27. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Emmanuel Hamon Pastry School & Consulting shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from or relating to the use of our website, products, or services.

This includes, but is not limited to:

loss of profits;
loss of business opportunities;
business interruption;
loss of goodwill;
loss of data;
loss of anticipated savings;
equipment failure;
production losses.

Our total liability for any claim relating to your purchase or use of our services shall not exceed the total amount you paid for the specific product or service giving rise to the claim.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

28. USER RESPONSIBILITY

Our educational materials are designed to provide professional knowledge and practical guidance.

You remain solely responsible for:

how you apply the techniques taught;
compliance with food safety regulations;
compliance with local laws;
ingredient selection;
allergen management;
production methods;
pricing decisions;
commercial use of your products.

The success of your business or production depends on numerous factors beyond our control.

29. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Emmanuel Hamon Pastry School & Consulting, its owner, affiliates, partners, contractors, and service providers from any claims, damages, liabilities, losses, costs, or expenses (including reasonable legal fees) arising from:

your breach of these Terms;
misuse of our services;
infringement of intellectual property rights;
violation of applicable laws;
unauthorized use of your account;
content submitted by you.

30. FORCE MAJEURE

We shall not be liable for any delay or failure to perform our obligations resulting from events beyond our reasonable control.

Such events may include:

natural disasters;
pandemics;
war;
terrorism;
civil unrest;
strikes;
internet failures;
power outages;
government actions;
cyberattacks;
failures of third-party service providers.

Our obligations shall resume as soon as reasonably practicable after the event has ended.

31. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws applicable to the operation of Emmanuel Hamon Pastry School & Consulting.

Where mandatory consumer protection laws apply in your country of residence, those rights remain unaffected.

32. DISPUTE RESOLUTION

In the event of any dispute relating to these Terms or our services, both parties agree to make reasonable efforts to resolve the matter amicably before commencing formal legal proceedings.

If a dispute cannot be resolved through good-faith negotiations, it shall be submitted to the competent courts in accordance with applicable law.

Nothing in this section limits any mandatory rights granted to consumers under applicable legislation.

33. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable by a competent court, the remaining provisions shall remain in full force and effect.

The invalid provision shall be interpreted, where possible, in a manner that most closely reflects its original intent.

34. NO WAIVER

Failure by Emmanuel Hamon Pastry School & Consulting to enforce any provision of these Terms shall not constitute a waiver of that provision or of any other rights.

Any waiver shall be effective only if made in writing.

35. ENTIRE AGREEMENT

These Terms, together with our:

Privacy Policy;
Cookie Policy;
Refund Policy;
Terms of Sale;
Copyright & Intellectual Property Policy;

constitute the entire agreement between you and Emmanuel Hamon Pastry School & Consulting regarding the use of our website and services.

They supersede any previous agreements, communications, or understandings relating to the same subject matter.

36. CHANGES TO THESE TERMS

We may revise these Terms from time to time.

When significant changes are made, the updated version will be published on our website together with the revised Last Updated date.

Your continued use of our services after the effective date of any revisions constitutes acceptance of the updated Terms.

If you do not agree with the revised Terms, you should discontinue use of our services.

37. CONTACT INFORMATION

For any questions regarding these Terms, please contact: